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Lean Six Sigma Concept in Health Care Setting: Towards Quality Improvement and Patient SatisfactionBy Ananda kudari, Sumangala B R, Shivaraj Annigeri
Abstract: The health care industry is one of the growing industries all over the world. A health care setting is theone where the patient is treated physically, mentally, socially, and spiritually. The patient should getsatisfaction by quality treatment in the hospital. There are many quality improvement ideas to adoptbut the Six Sigma concept for quality improvement and patient satisfaction is one of the greatest ideasfor betterment. This concept will reduce the …
Published in International journal of Nursing Science Practice and Research · Vol. 7, Issue 1, 2021 · pp. 67–70 Read article →